WorkingPoint is a web service that manages transactional records for its users. You start by creating an account on the site. During your signup, you specify a domain name that will generate a unique login page.

The URL will be of the form https://domainName.workingpoint.com/home. You can add other users to your account that can view and add transactional details. The following options are what you get each time you login; you can choose to disable them on startup.

This is how your WorkingPoint dashboard will look like:

You can import your history of transaction through your bank account or credit card online. You can then sort your transactions, classify them, and observe how your dashboard reflects the changes. Contacts can also be added to your WorkingPoint account. You can add clients or business contacts with ease.

Overall, the site is a great convenience to its users. As one satisfied customer puts it, “Best $10 I could ever spend on the internet. I love your product because it allows me to focus on my business and not the business of doing business.”
The site has a paid plan as well as a free one. It would be advisable to test the free service before signing up for the paid one.

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Many website operate a ticket based complaints and contact system. If you run such a website then you can surely take advantage of osTicket, a widely-used open source support ticket system.

osTicket is a complete and feature-rich open source support ticket system that easily fits into your website. It can seamlessly integrate inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

All that osTicket requires is PHP 4.3 or later and MySQL 4.4 or later. You can follow the installation guide available on osTicket’s website, follow the instructions on it, and set it up.

If you are thinking about going for a paid solution for your web complaints and issue handling, think again. “osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use.” It makes the entire process easier for the customer as well as the employees.

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Installing OffiSync adds a new toolbar to any version of Microsoft Office, letting users easily import web content such as images and templates right from within MS Office, collaborate with others in real time, letting users see each other’s edits as they work with Office files and share their final documents with others inside or outside the firewall.

The OffiSync plug-in for Microsoft Office downloads seamlessly as a new toolbar in Microsoft Word, PowerPoint and Excel 2003, 2007 and 2010, making it very easy to use with no training required.

Opening and saving a document to Google Docs and Google Sites is as easy as using documents on your own computer.

OffiSync tracks, manages and syncs all changes made by collaborators to merge them correctly into one updated version of the document. With OffiSync you can work on a document while others do the same and see their changes appearing in real time.

You are welcome if you want to share more useful web apps that our readers/viewers may like. Do you want to be the first one to know the latest happenings at  smashingApps.com just subscribe to our rss feed and you can follow us on twitter as well.

Project Bubble

Project Bubble is a simple and easy tool for managing your projects, client and invoices. It’s intuitive interface makes project management a breeze. You can easily generate PDF invoices and get paid through PayPal.

Collabtive

Collabtive is a modern Web application that allows teams to collaborate on projects, manage tasks, milestones, and files, and send instant messages to each other. It is multilanguage capable, supporting more than 20 languages. Collabtive integrates with other webservices via an XML API. It also provides importing functionality for data from other applications.

Pivotal Tracker

Pivotal Tracker is a great collaboration tool for people working on a software or web coding project. You start work on a project by first creating an account on the site. After logging in you can create and name a new project.

ShiftPlanning

ShiftPlanning is a free online employee scheduling management software aimed at helping businesses with their employee scheduling. Interactive and easy to use, ShiftPlanning is next-generation scheduling software that delivers precision and speed to the business’s scheduling responsibilities, freeing up time to concentrate on other demands.

Doit.Im

Fortunately I have found a greatly user friendly task management tool and am about to share it with you – Doit.Im. Doit.Im is a free web app that offers task management services. It offers comprehensive options yet packs them into a neat and tidy interface.

Stixy

Stixy is a free to use website that acts as your portable work desk. Basically it is a virtual desk that operates from within your browser. You create an account on Stixy then upload files to your account; you get thumbnail views of each file; these thumbnails can be dragged around or stacked on top of each other, whichever way suits you best. Thus whether it is organization you want or that scrambled documents look, Stixy can help you out.

Zoho

Zoho is the name for a collection of services. The entries you see in the image above are only few of what Zoho has to offer. We can sign up for an account and use Zoho’s services to easily gather ideas and create plus modify files / documents / images / presentations as a group.

Tabzon

Tabzon is a free website that acts as an in-out board. It can work as a wonderful attendance tool for businesses. To take advantage of the site, the boss creates a Tabzon account. This requires entering the name of the company and no kind of personal details. Upon successful account creation we are provided with a URL for our company’s in-out board. We can then proceed to invite our employees to Tabzon either from within our account or by sharing the URL.

HiTask

HiTask is a friendly and easy-to-use task management system that anyone can start using right away. It is designed to satisfy both sophisticated followers of David Allen’s “Getting Things Done” methodology and anyone who just needs a quick and easy tool to manage their everyday tasks.

inDinero

Even if you are running a small business you need a service that analyzes your finances and keeps the figures updated. Through this analysis you can view if there are any upcoming shortages or anything you should be alarmed about. By monitoring the financial health of your business you are able to better ensure its success. inDinero makes that possible. inDinero is a web service that can be dashboard for your business’s financial health.

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Most people are not able to figure out how much something will end up costing them if purchased through a credit card. Thankfully “The Real Damage” is there to help.

The Real Damage is a must-bookmark website for credit card owners or anybody planning to get a credit card. Using the site you can calculate an estimate of how much your credit card company will actually charge you for a particular purchase.

You can add up to 5 cards. For each card you can enter its APR, current balance, and the minimum payment formula. The site will also let you add a fixed monthly payment amount.

You can opt to add a fixed monthly payment if there is one.

With all the options set up, you enter the original purchase amount, click on the “What’s the damage?” button and see what you will actually end up paying.

A highly useful website, The Real Damage plays a useful role on the web.

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Flisti is a free and user friendly website that assists visitors in poll creation. There is nothing to download or install – everything happens within your web browser. Moreover no registrations or account creations are required. You can jump right into the poll creation process.

The entire poll creation interface is located on the site’s homepage. You start by entering the question your poll will ask. Then you enter the answers. By default you can enter two answers; using the little “Add” button in the bottom right, you can add fields for more answers.

You can also allow or disable choosing multiple answers. When you have entered your questions and answers, click on the “Create New Poll” button. This will create a simple poll with a unique URL.

You can invite people to cast their vote by sharing the poll’s URL or by sharing it directly on the supported social networks. If you want to put the poll up on your own website or blog, you can copy the generated HTML code and paste it on your website.

In these easy steps, you would have created your online poll. Visit Flisti.

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Mojo Helpdesk is an online ticket-based helpdesk and issue tracking application used for tracking customer support cases within an organization.

The best features of this valuable service are offered under its 5 different paid plans but a free version is available for trial purposes.

After creating your account and logging in, you will fill out details of yourself and your company.

You will also get an access key that can be used with widgets and APIs.

Initially your dashboard will not have any tickets on it.

You can easily create new tickets by clicking the “+New ticket” link on the left.

To properly make use of your Mojo Helpdesk account, you will add other users to your account. Then anyone can generate a ticket, queue it up in the proper section, and assign it to particular user. The ticket’s priority and creator will also be visible to anybody who sees it.

Managing customer complaints within a company can become a complicated issue when there are many departments involved; however Mojo Helpdesk simplifies the entire matter and provides its services at reasonable rate.

Visit Mojo Helpdesk

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Many online workers rely on their email account and perhaps a spreadsheet to keep track of their projects and communicate with the other members of the team. However, as soon as you start managing more than a handful of projects and clients or have to work whilst on the move then emails and spreadsheets aren’t going to cut it. You will inevitably start looking for some form of robust project management software.

ProWorkflow is an online project management software tool which allows you to manage all of your projects from a central location. ProWorkflow is currently helping many thousands of customers globally to optimize their business processes, manage staff resources, track projects, tasks and time and keep on top of it all!

Let’s see the features of ProWorkflow.com in full detail:

Features of ProWorkflow.com

When you first login to ProWorkflow, you will see the following dashboard:

The dashboard consists of 4 main expandable sections – Projects, Tasks, Time and Invoicing. Then there is a navigation sidebar which contains many more options to manage your projects, create or assign tasks and perform other activities.

The “Search” section, placed at the right top of the screen lets you search for projects, tasks, companies, contacts and notes. This is handy, when you quickly want to know the details about a particular project, task or client.

The “Recent Items” column lists all the recent activity of your account. It shows the projects and tasks you were recently working on so you can save valuable time by jumping straight to the item you need.

The Projects Section

The projects section allows you to create and manage your projects. You can access the Projects section from your dashboard or from the sidebar.

Clicking “New Project” opens a new browser pop up window where you can add all the details regarding your project. This includes adding a title, client, specifying a category, choosing priority, adding deadlines and more. There is a WYSiWYG editor which lets you add a description to your project.

In addition you can add more staff to your project and choose a project manager. Staff added to your projects will automatically get an email notification that they have been assigned to upcoming project or task.

When you have finished adding all the details, you can start adding tasks from the “Project Details” page. You can also enclose a variable in the task name to help better identify tasks.

Adding time to tasks is easy. Just click the time link next to any task to add time, either manually or through a start/stop time tracker.

The recorded time is attached to the task and added to the total time spent for the project. In addition it’s added to the user’s weekly timesheet. There are plenty of time summary reports you can access later if needed.

One of the great time saving features is the ‘Edit All Tasks’ screen where you can bulk edit your project’s tasks. Use this screen to assign tasks to staff, add start and due dates, allocated times and a task description:

I particularly liked that most information on the “Project Details” page could be edited by inline editing – double clicking where the fields show green:

Send Messages to Your Team Members

The “Message” section lets you send quick messages to all or some of your Team members. To send a message, click “Add” under the Message panel and this will open a WYSIWYG editor where you can type the message and send it to selected staff.

The messages sent can be set as private or public and there is an option to send an email as well as just have the message appear on screen. The messaging in ProWorkflow is a great way to collaborate on a project as all project members are on the same page, literally! Conversations are stored and archived with the project so there’s no more hunting around or missing emails.

Upload Files and Documents to Share with your Team Members

The “Files” section lets you create folders and upload files from your computer. You can upload images, documents or any other file which you want to share with other members working on the same project. Files can also be uploaded to individual tasks.

The File sharing feature is useful for two reasons. First, your uploaded files can be organized in folders and sub-folders so you can quickly share a folder with any team member and let him view or download any files that he may need. Second, all the uploaded files are kept safe in your ProWorkflow account and you don’t have to use third party websites for uploading your files.

Project Timeline

The Project timeline lets you list all the projects and tasks which are assigned to a particular day of the work calendar. The timeline is similar to a gantt chart and can be a great help with planning workflow. You can also use the timeline to see the workload for a particular staff member, project or client.

The project timeline is a very easy way to know how much work is pending, how much progress has been made and what tasks may be due or needing work done on a particular day.

Create and Manage Invoices

You can create invoices from ProWorkflow’s “Invoicing” section and manage the billing. An Invoice can be made from a quote, from a project’s tracked time, a date range of time tracked or manually. Here is how the invoice panel of ProWorkflow appears:

We’ve only scratched the surface of what this powerful application is capable of. To find out more and try for yourself, sign up for a ProWorkflow account here or get the free 14 day trial account here

Why Use ProWorkflow for Project Management?

Although there are a lot of web based project management applications, here are a few reasons why you should choose ProWorkflow for managing your projects:

1. You can have unlimited projects, tasks, clients and contractors!

2. ProWorkflow is highly configurable, the look and feel of the application can be tailored to match your brand and a range of settings allow you to optimize ProWorkflow to suit your business. Administrators also have granular control of user permissions for both staff and clients.

3. ProWorkflow extends beyond its web application with iCal integration, a free iPhone app and desktop Time Tracker. They also offer a range of invoicing integrations as well as a fully featured API for custom development.

4. Projects, tasks, invoices and quotes can be easily created using templates.

5. There is a dedicated help center with video guides to help you get started with ProWorkflow and learn more.

The monthly pricing of ProWorkflow is as per industry standards and they have 3 different plans to choose from. You can view the complete pricing plans and feature comparisions at this page. ProWorkflow is a well established solution – in this competitive space it’s good to know that there is a company that has been around for almost ten years.

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Below you will find 10 websites which I feel are great for brainstorming and working as a group. Check each one out and see which one suits your group project best.

1. Zoho

Zoho is the name for a collection of services. The entries you see in the image above are only few of what Zoho has to offer. We can sign up for an account and use Zoho’s services to easily gather ideas and create plus modify files / documents / images / presentations as a group. Click here to visit Zoho.

2. Mind42

Mind42 is free to use website that lets us brainstorm individually or as a group. We can create an account and record our ideas through simple mind maps. Mind maps can be group brainstorming a lot more effective because they save time when it comes to filtering our ideas. Click here to visit Mind42.

3. Imagination Cubed

Imagination Cubed is a very simple to use website that facilitates group drawing. We are provided a canvas on which we can draw with a red virtual pen. We can insert various shapes and text, draw straight lines, and change the canvas’s color. Our pen’s motion is also recorded and a “replay” button shows us exactly the motion our pen followed. We can invite our friends to our canvas via their email address. Once they join in we can draw simultaneously on the same canvas. Click here to visit Imagination Cubed.

4. Edistorm

Edistorm is a website that lets us add notes to a very large canvas. We can move around notes to prioritize them and sort our ideas. Under the free account we can create public and self brainstorming sessions. For a fee we can create private brainstorming sessions which let us share our canvas with users we invite only. Our invited users can view our canvas and add notes to it as well. Click here to visit Edistorm.

5. WiseMapping

WiseMapping is another website that lets users create mind maps as a group. The interface is user friendly and saves users’ time in figuring out the controls. We can embed ready mind maps in any website. Through WiseMapping we can also save our mind maps as image files or PDF documents. Click here to visit WiseMapping.

6. Think

Think is an online tool that lets users create interlinked mind maps. We can link one node of our map to many nodes and then shift them around as we see fit. The simplicity of use is what makes Think unique. Click here to visit Think.

7. Bubbl.us

Bubbl.us lets users sign up for an account and create mind maps as a group. The mind maps created on the site are colorful and have a variety of colors differentiating map nodes which makes them easier to spot and read. Click here to visit Bubbl.us.

8. Sneffle (Virtual Paper)

Sneffel gives users a whiteboard to draw on. The URL of the whiteboard can be shared with our friends for collaborative drawing. We can embed the whiteboard on our blog or website as well. Click here to visit Sneffel.

9. Glinkr

Glinkr, another online mind map creation tool, is great for online collaboration. We can create colorful mind maps that are easy to read. Plus we can attach additional descriptions and links to our nodes. The interactive interface lets us easily move the nodes of our map. Our maps can be exported to an XML file. Click here to visit Glinkr.

10. Solvr

Solvr is a free to use website that lets us post a problem and then share that URL with our friends whom we want to ask the solution from. This can be helpful when we want to reach a solution as group. The approach is that of an online forum but dedicated to problem solving. Click here to visit Solvr.

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Bounce is a free and simple to use website that lets you annotate webpages. Annotation is to comment on any area of a webpage. This way when the recipient visits the webpage, he can view your comments on a specific area of the webpage – thus entire process outlined above can be completed simply by sharing a URL.

You start by visiting Bounce’s homepage and entering the URL of the site you want to annotate. Let us assume the site is Yahoo!.

After you submit the link, Bounce will capture a screenshot of the website. On this capture image, you can make comments. The image is shown under an editing panel.

You should start commenting by naming the page in the top left.

This step is not necessary, but some users might prefer to type in their name in the middle of the editing pane.

When you bring your mouse pointer over to the image, the mouse pointer changes to a crosshair and you can click’n’drag to highlight any area on the webpage. Subsequently a box open beneath this area in which you can leave comments.

There is no restriction on how many red boxes you can create – you can leave as many comments as you want.
To share this annotated webpage, head on to the top right of the site and click on the “Save” button to obtain the URL. From here you can also directly share the URL to your Facebook or Twitter account.

Visiting this URL will show all your red boxes; when the visitor brings his mouse pointer over a to a box, your comment appears beneath it.

Bounce

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