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Next Generation’s Free Live Support And GeoTracking System For Your Website
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LiveZilla is the Next Generation free Live Help / Live Support System connects you to your website visitors. You can use LiveZilla to provide Live Chats and monitor your website visitors in real-time. This way chat with your website visitors and provide Live Help when it’s needed.
LiveZilla enables you to get exact information about what’s happening on your website. See all visitor’s accessing your website in real-time and get further information about each of them which includes Location, Language, Browser, OS Details, Navigation History. Track the way they take from site to site and receive valuable marketing information day by day. See which areas of your website are currently hot and how much time your visitors spent by browsing your sites.
LiveZilla is the perfect contact platform. Even when your are offline. Using a simple online web form, your visitors can leave you a message whenever they need your help. LiveZilla is able to resolute the Geo Location based on IP-to-location for the visitors on your website. Now see the visitors Hometown, the regarding Region and the Country. Each visitor is displayed on a zoomable World Map that is powered by Google Maps®. The visitors you are currently chatting with will be highlighted.
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Comments
Installed and using. Great app with services that are better than most paid services.
If you’re with a company, internal users can be set up for internal messaging only so there’s no communication with outside friends or anything. Great business tool.
We are currently using Citricle Live Support. I prefer it because it doesn’t stress our server at all, it supports https and it’s just $99 a year. Even if this software is free, it still runs on your own server taking up a lot of system resources, electricity, bandwidth, so there are still some costs. If you consider that one SSL certificate (to make the chat secure) is at least $50 a year, you will end up paying more than $99 a year, plus you get no customer support.
Comm100 Live Chat is also a great chat software for ecommerce. It is completely free and need not to be installed. Check it out at http://www.comm100.com/livechat/.
interesting service and review = worth checking